RETHINK RESTAURANTS.
IT’S WHAT WE DO




OUR APPROACH
You may be asking yourself what’s most important right now, improving profitability OR making your restaurant a more appealing place to work. We are passionate about a management strategy called Employee Economic Engagement (“E3”), which allows us to answer that either/or question, “Both!” The name might sound like business school jargon, but it’s actually pretty simple. If you help your people understand how the business really works, and incentivize them to improve it, their jobs become enriched and their efforts help grow the bottom line. A win-win in the truest sense.
OUR TEAM


HENRY PATTERSON “HPATT”
PARTNER
HPatt is a 40+ year veteran in the foodservice industry, the first 15 years as owner and operator of an award winning six location casual dining chain he founded in 1976. Since selling Bel Canto in 1991, he has consulted to a wide variety of industry participants ranging from the nation’s largest manufacturers to single location restaurateurs. His foodservice facility at Sanborn Court in Union Square, Somerville houses four exceptional restaurants, a cutting edge bar and a respected caterer, all owned and operated by visionary chefs/entrepreneurs.
As the RTR founder and senior partner, HPatt brings a financial perspective to all aspects of the client’s business, often to improve top line as well as profitability and strengthening of investor and bank relations. He is uniquely focused on training his client’s team to think financially regardless of their specific responsibility and brings an educator’s approach to all of his work.
Ancient history notes: HPatt was in the fifth class of The New College experiment (1969) and earned an EdM from Harvard (1974).


MARISLLAZO-FLORES
PARTNER
Marisol has worked in the hospitality industry for over a decade. During her seven years of experience in the retail space as a GM and Marketing Manager, she led store openings and managed multiple teams through major transitions, executing extensive training programs. She then went to business school in London, England (Hult International Business School) where she earned Masters Degrees in Business Administration and in International Marketing. She is passionate about continuous learning in the workplace and is an avid advocate for both professional and personal growth. As a specialist in the Learning and Development field, Marisol spearheaded all training programs since 2017 for Rethink Restaurants. She has coached a variety of restaurant clients to heighten employee engagement and make their companies more competitive, agile and resilient. In 2019 she created and conducted the RTR Intensive, a 32-hour seminar series for owners and managers of restaurant companies.


DYLAN GULLY
PARTNER
Dylan’s current role has him splitting time between working directly with clients and developing RTR as a business, so that it may positively impact more and more teams in the coming years.