RETHINK RESTAURANTS.
IT’S WHAT WE DO

OUR APPROACH

You may be asking yourself what’s most important right now, improving profitability OR making your restaurant a more appealing place to work. We are passionate about a management strategy called Employee Economic Engagement (“E​3​”), which allows us to answer that either/or question, “Both!” The name might sound like business school jargon, but it’s actually pretty simple. If you help your people understand how the business really works, and incentivize them to improve it, their jobs become enriched and their efforts help grow the bottom line. A win-win in the truest sense.
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OUR TEAM

HENRY PATTERSON “HPATT”

PARTNER

HPatt is a 40+ year veteran in the foodservice industry, the first 15 years as owner and operator of an award winning six location casual dining chain he founded in 1976. Since selling Bel Canto in 1991, he has consulted to a wide variety of industry participants ranging from the nation’s largest manufacturers to single location restaurateurs. His foodservice facility at Sanborn Court in Union Square, Somerville houses four exceptional restaurants, a cutting edge bar and a respected caterer, all owned and operated by visionary chefs/entrepreneurs.

As the RTR founder and senior partner, HPatt brings a financial perspective to all aspects of the client’s business, often to improve top line as well as profitability and strengthening of investor and bank relations. He is uniquely focused on training his client’s team to think financially regardless of their specific responsibility and brings an educator’s approach to all of his work.

Ancient history notes: HPatt was in the fifth class of The New College experiment (1969) and earned an EdM from Harvard (1974).

MARISLLAZO-FLORES

PARTNER

Marisol has worked in the hospitality industry for over a decade. During her seven years of experience in the retail space as a GM and Marketing Manager, she led store openings and managed multiple teams through major transitions, executing extensive training programs. She then went to business school in London, England (Hult International Business School) where she earned Masters Degrees in Business Administration and in International Marketing. She is passionate about continuous learning in the workplace and is an avid advocate for both professional and personal growth. As a specialist in the Learning and Development field, Marisol spearheaded all training programs since 2017 for Rethink Restaurants. She has coached a variety of restaurant clients to heighten employee engagement and make their companies more competitive, agile and resilient. In 2019 she created and conducted the RTR Intensive, a 32-hour seminar series for owners and managers of restaurant companies. 

DYLAN GULLY

PARTNER

Dylan spent the early days of his career in business development for a number of healthcare technology companies. But in pursuit of more fulfilling work, he decided to turn his life-long passion for food – and the people who dedicate their lives to it – into his livelihood. He connected with a group of veteran Boston restaurateurs turned consultants, and learned to provide financial services for area restaurants. Through that work, and his relationship with Patterson, Dylan gained a deeper understanding of the industry. Over time, he consulted for clients on an increasingly broad basis, still with a focus on using the numbers to inform decisions, engage staff, and drive profit.

Dylan’s current role has him splitting time between working directly with clients and developing RTR as a business, so that it may positively impact more and more teams in the coming years.

Our team has 59 years of restaurant industry experience to share!

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